Job Description

12.40

Welcome to Britbet!

We are looking for Customer Service Assistants to work with us in our Betting team at Musselburgh Racecourse. You would be working in the public,restaurant and hospitality areas across some of our 55 racecourses around the UK. When you apply you will be able to chose your most local racecourse as your 'home course' and see the regional team it is a part of.

Who are we?

Britbet are a partnership set up by the majority of British racecourses in order to provide betting to racecourse customers and other racing enthusiasts. We sell 'Tote' branded bets to racecourse customers as a key part of the race day experience. We're currently looking for enthusiastic people to join our organisation.

Who are we looking for?

Applicants 18+

Excellent customer service skills - 1 year experience preferred

Ability to work with cash confidently/good mental arithmetic - 1 year experience preferred

Confident when speaking to the general public

Drivers/keen travellers will receive more work offers

No prior experience needed as paid training is provided

What does the role entail?

You will place the customer's bet/s on the betting tablets when approached

Pay out winnings to customers who present you with a winning ticket

Providing an excellent level of customer service

Cash handling effectively and cashing up your till at the end of each race day

Confident in talking to customers about their day,as well as odds and non-runners etc (this is displayed on your screen) - going the extra mile to provide a pleasant,friendly experience for all

Why work for us?

Working in a friendly and supportive environment

A fun and fast-paced customer service role

Competitive hourly pay and holiday pay

Receive travel pay to work at other racecourses

Work at some of the most prestigious racecourses and racing events in the country

Casual work,no minimum amount of hours to complete

Free on-site parking

Salary:12.40 per hour + holiday pay

We hope to hear from you soon!