Job Description

Customer Services Assistant

Newton Abbot Leisure Centre

10 hours per week averaged over 2 weeks

Thursday 6.00 - 13:00 and every other Sunday 13:30 -19:30

13.47 - 13.90 per hour

Additional casual hours can be offered across all Teignbridge Leisure sites (Dawlish Leisure Centre, Newton Abbot Leisure Centre and Broadmeadow Sports Centre).

Do you love meeting new people, building great relationships, and delivering outstanding customer service? If so, we'd love to hear from you!

We have an exciting opportunity for you to join our Customer Service Assistant Team at Teignbridge Leisure.

As the friendly face of our leisure centres, you'll be the first point of contact for our customers, helping us live by our values:

We do things well. We keep developing. We're better together.

Your role will include:

Welcoming customers and answering their questions. Responding to emails and phone calls. Assisting customers with our app and website. Making every visit a positive experience.

To be successful in this role, you will:

Have previous experience in a customer-facing role. Enjoy helping people and supporting your customers by being patient, level-headed and calm under pressure. Enjoy solving problems, finding creative solutions to difficult challenges. Communicate clearly and effectively both verbally, and in writing.

We're better together.

You will enjoy work together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.

We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, caring responsibilities, disability, sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. We also welcome applications from military veterans and their families.

We can offer:

Local Government Pension Scheme. Free car parking. Generous annual leave and wellbeing package. Discounted membership at Teignbridge District Council Leisure Centres. Opportunities for career and self-development. 24/7 employee discount access and employee assistance support.

Ready to join us?

Apply today and start your journey with Teignbridge Leisure! Don't miss this chance to be part of a supportive team where your passion for people really matters.

It is vital to read the job description and person specification for this role - it will help you understand whether your knowledge, skills and experience match the job requirements. In your supporting statement please tell us how you meet each of the essential criteria we ask for in the person specification.

Closing Date:

?Thursday 11th December 2025 @ midnight

Interview Date:

Friday 2nd January 2025

No agencies please.

Job Types: Part-time, Permanent

Pay: 13.47-13.90 per hour

Expected hours: 7 - 13 per week

Benefits:

Company pension Free parking On-site parking
Work Location: In person