Job Description

About the Role:

Are you a people person who loves helping others? We're looking for a motivated

Customer Service Assistant

to join our team and provide outstanding support to our customers. You'll be the friendly voice or face assisting with inquiries, resolving issues, and ensuring every customer interaction is positive and efficient.

This role offers a fantastic opportunity to build your customer service skills, work in a supportive environment, and be part of a company that values dedication and growth.

Why Join Us?

Our company is committed to exceptional customer experiences and a positive workplace culture. We provide full training, ongoing support, and real opportunities to develop your career in customer service and beyond.

Key Responsibilities:

Respond to customer inquiries via phone, email, or in-person Resolve complaints and provide accurate information about products or services Maintain customer records and document interactions clearly Collaborate with team members to improve service delivery Ensure customers leave satisfied and supported

What We're Looking For:

Friendly and approachable with excellent communication skills Strong problem-solving abilities and attention to detail Ability to multitask and work well under pressure Previous customer service experience is a plus, but not essential Reliable, punctual, and eager to learn

What We Offer:

Immediate start and flexible working hours Competitive salary with performance incentives Supportive team environment and training Opportunities for career progression Employee benefits and recognition programs

Ready to Make a Difference?

If you're enthusiastic about helping customers and looking for a rewarding role with growth potential, apply now to join our team as a Customer Service Assistant!

Job Types: Full-time, Part-time

Pay: 12.00-14.00 per hour

Benefits:

Company events Company pension Discounted or free food Free parking Gym membership Health & wellbeing programme On-site parking Private medical insurance Sick pay
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person