Job Description

We're currently recruiting for talented Customer Service Assistant to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 27.5 hours per week.


As Customer Service Assistant, you will use your skills to deliver first-class service and perfectly presented drinks to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.



Here's an idea of what your shift patterns will be: Staggered shifts


Please note: This role is contracted to 50 weeks per year


Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

Preparing perfectly blended drinks and serving high-quality food that delights our customers Maintaining an effective bar service with an emphasis on high-quality, efficient service Keeping the bar area clean Having a perfect knowledge of all beverages served in the bar, how to prepare them and how they should be presented Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Representing Defence and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

Be a brilliant communicator and easily build relationships Have a warm personality and smartly presented Be committed to delivering high levels of customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.


Job Reference: com/2005/95458001/52668003/R/BU #Defence


Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!