Job Description

Job Summary

We are seeking a General customer service assistant to join us in a creative friendly team.

The company

The attic creations is a brand that products ranges from greetings cards and gift to toys and textiles, aross wholesale and retail.

Customer service Assistant:

To succeed in this position, candidates should have exceptional communication, computer, and problem solving skills. you should be efficient,hardworking, adaptable and well organised.

Responsibilities:

-Creating customer orders, processing and order fulfillment.Resolve wholesale customer inquiries and issues in a timely and professional manner, ensuring a positive customer experience. Develop and maintain a thorough understanding of the Company's products and services to effectively assist wholesale customers and provide accurate information.

- Collecting and analysing data to learn more about consumer behavior. Identify and pursue new business opportunities to generate more sales.
- Collaborate with internal teams to ensure customer satisfaction and successful implementation of solutions

Skills:
- Proven experience in customer service and order fulfillment, preferably in a similar role
- Strong analytical skills to understand customer needs.
- Excellent communication and interpersonal skills.
- Excellent knowledge with computer, shopify, Excel, Words.
- Keen to learn

Job Types: Fixed term contract

Benefits:

Company events Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Poole: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Job Types: Full-time, Temp to perm
Contract length: 12 months

Pay: 12.50-13.00 per hour

Benefits:

Company pension Free parking On-site parking
Work Location: In person