Customer Service Assistant Job in South Essex Property Services

Customer Service Assistant

Southend-on-Sea, ENG, GB, United Kingdom

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Job Description

12.60 PER HOUR | Part time 22.5 hours per week | Thursday, Friday, Saturday

South Essex Homes are seeking a dependable and professional Night Customer Service Assistant to support our residents during out-of-hours periods by handling calls and emails, raising jobs, and ensuring all enquiries are managed with care and efficiency. You will be the first point of contact for residents needing assistance overnight, so excellent communication skills, attention to detail, and a calm, empathetic approach are essential.

Previous customer service experience is preferred, and full training will be provided. This is a vital role in maintaining a safe and responsive environment for our residents, and we offer a supportive team.

Job description: https://southessexpropertyservices.co.uk/customer-services-assistant-nights

Closing Date: Friday 23rd of May 2025

Job Type: Part-time

Pay: 12.60 per hour

Expected hours: 22.5 per week

Schedule:

Night shift Weekend availability
Application question(s):

Are you able to work night shifts between 10pm - 6am?
Experience:

Customer service: 2 years (required)
Work Location: Remote

Application deadline: 23/05/2025

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