Customer Service Assistant Job in South Essex Property Services

Customer Service Assistant

Southend-on-Sea, ENG, GB, United Kingdom

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Job Description

Level 6 (From 29,540) | Full time 37 hours per week | Monday - Friday

South Essex Homes are seeking a dependable and professional Night Customer Service Assistant to support our residents during out-of-hours periods by handling calls and emails, raising jobs, and ensuring all enquiries are managed with care and efficiency. You will be the first point of contact for residents needing assistance overnight, so excellent communication skills, attention to detail, and a calm, empathetic approach are essential.

Previous customer service experience is preferred, and full training will be provided. This is a vital role in maintaining a safe and responsive environment for our residents, and we offer a supportive team.

Job description: https://southessexpropertyservices.co.uk/customer-services-assistant

Closing Date: Wednesday 15th October 2025

Job Type: Full-time

Pay: From 29,540.00 per year

Experience:

Customer service: 2 years (required)
Work Location: Hybrid remote in Southend-on-Sea SS1

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