Customer Service Assistant
Job Description
We are small confectionery business based in St Albans.
Customer Service
Key Tasks
1. Customer Service - Trade and Consumer
- taking telephone orders
- dealing with customer enquiries and queries
- customer complaints
2. Sales Order Processing - Trade and Consumer
- Input orders onto Pegasus Opera (training given)
- Liaise with warehouse regarding orders
Progressing orders into invoices
- Emailing invoices to customers
3. Setting up customer account and obtaining credit checks and references for new customers
4. Responding to requests for samples
5. Telesales
6. General Office Duties: filing, shredding of documents, sending post etc....
Summary:
We are looking for a friendly and enthusiastic all-rounder with excellent communication skills, a good telephone manner and a solid general understanding of MS office.
Anticipated start date of 5th May 2026.
Applicant must be able to work in both a team environment and on their own.
Job Types: Full-time, Permanent
Pay: 13.20 per hour
Expected hours: 32.5 per week
Benefits:
On-site parking
Work Location: In person
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Job Detail
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Job IdJD4594812
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationSt Albans, ENG, GB, United Kingdom
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EducationNot mentioned