Customer Service Assistant

Stockport, ENG, GB, United Kingdom

Job Description

Paper Salad are looking for a positive and pro-active Customer Service Assistant to join our team. We are a busy, ever-expanding, family run, Publishing company. We are looking for a person who will put our customers first, and who will strive to provide excellent customer service. The successful candidate will need to add value to our friendly, dedicated, hardworking team.

/ Requirements



Answering telephone calls and emails from new and existing clients and managing all of their requests, questions and enquiries efficiently and professionally. Keeping customer records up to date. Processing and arranging despatch of orders received from various types of UK and overseas customers. Assisting with the processing of customer invoices and credit notes. Sending out samples and brochures You should be expected to work in an organised, tidy efficient way ensuring all tasks are completed to a high standard.

Essential Requirements



Friendly, confident, honest, and with a good telephone manner. Excellent time keeping, a willingness to learn and work hard with a positive attitude. Ability to juggle several tasks at once and follow procedures. Ability to be self-motivated and complete tasks to a high and consistent standard and to be proactive.
We will be offering a secure full-time position for the right candidate, with a competitive rate of pay based on experience. In return, we require someone to work with us to provide exceptional quality and service to our customer, driving repeat business, whilst helping us to grow our company.

Job Type: Full-time

Pay: 10.00-12.21 per hour

Expected hours: 37.5 per week

Additional pay:

Performance bonus
Benefits:

Company pension Free parking On-site parking
Schedule:

8 hour shift Monday to Friday
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (required)
Location:

Stockport SK6 3NE (required)
Work Location: In person

Application deadline: 07/10/2024
Expected start date: 11/08/2025

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Job Detail

  • Job Id
    JD3478497
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stockport, ENG, GB, United Kingdom
  • Education
    Not mentioned