Job Description

Customer Service Assistant at the Woodworks Garden Centre

The Woodworks Garden Centre is proud to be one of the branches on the tree that makes up the P&A Group of Companies, a family run business with a longstanding timber heritage. The Morgan family has been operating thriving timber yards for over five generations. As the business began to grow, various divisions were formed and in 2005 the Woodworks Garden Centre was born, symbolising the growth of the company and our appreciation of nature and the environment. The Woodworks Garden Centre and Cafe are situated in the town of Mold, right in the heart of the North Wales borderlands.

What's this role about?

The Woodworks Garden Centre & Cafe have an exciting opportunity for a part time Customer Service Assistant to join the team on a seasonal contract working during weekends only.

If you have a good eye for detail and enjoy providing a great customer experience then join our friendly team at The Woodworks Garden Centre. We are looking for individuals who enjoy engaging with customers to provide a fantastic customer experience and promote our reputation as a destination of choice.

What will I be doing?

In this role you will be the first face our customers see and provide them with efficient and effective service to maximise sales and increase revenue by processing sales, answering any queries and demonstrating a great knowledge of our product range.

You will learn lots of information about our products, which include giftware, furniture and plants. You will also be involved in creating well-presented retail displays, so a flare for creativity and an eye for detail will be useful.

What qualities are we looking for?

Confident dealing with people and good interpersonal skills Capably of heavy duties manual handling responsibilities Good communication both written and spoken Able to handle multiple tasks and enquiries calmly and decisively An eye for detail and a desire to deliver great service Works well as part of a team and is adaptable and flexible Processes orders efficiently Previous experience in retail environment would be beneficial Positive and solution focussed
Job Types: Part-time, Zero hours contract

Pay: Up to 12.21 per hour

Benefits:

Company events Company pension Employee discount Referral programme Store discount
Application question(s):

A large part of this role will include heavy lifting and manual handling. Are you comfortable and able to do this? Please tell us about your experience of customer service
Work Location: In person