Job Description

Join Our Team as a Retail Customer Service Assistant.
Location: Newmains
Hours: 18 hours per week.
Are you passionate about delivering great customer service? Looking for a flexible role with real career potential? We currently have an exciting opportunity for a Retail customer service assistant to join our team.
What We're Looking For:

• Excellent customer service.
• No experience necessary - full training provided.
• Hardworking, reliable, and eager to learn.
• Polite, professional, and friendly.
• Must be 18 or over (due to petrol licensing regulations).

What's in It for You:

• 12.60 per hour - the Real Living Wage.
• Flexible working hours.
• 20 days annual leave (pro-rata).
• Access to our Simply Health plan (includes dental, physio, remote GP & more).
• Staff discount scheme.
• Pension contributions.
• Life Assurance (up to 4x annual salary).
• Annual Volunteering Day.

About the Role:
You'll be the face of our store, providing outstanding service and going the extra mile to delight our customers.
From handling transactions to managing stock and ensuring health & safety compliance, you'll help keep our store running smoothly and successfully.
About You:
You bring enthusiasm, positivity, and a customer-first attitude.
While retail experience is a bonus, it's not essential - we'll give you all the training you need to succeed.
Working with Certas Energy:
Certas Energy is part of a FTSE100 company with a track record of growth. Our partnerships with Spar, Shell, and Gulf fuel our success, and our Retail Academy supports internal career progression across the business.
Ready to take the next step? Apply today!
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on skills, qualifications and experience only.
If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
For further information please email

Skills Required