Job Description

We are leaders in encouraging and inspiring Children to explore Engineering as a career path. We're looking for individuals who want to make a positive impact on the future careers of young people.

Our Service Delivery department play a key role here, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to.

Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

The Role:

Communication with schools via telephone calls and email to register onto our activities and build relationships with the schools for their ongoing engagement Support schools throughout their activity with educational, engineering and curriculum support Where suitable, attend events at our partners sites nationwide, to see our activities in action, further supporting and celebrating our engagement with pupils Problem solving challenges faced by schools to ensure pupils are inspired by engineering Handling inbound calls and emails Ensuring information is accurate and up to date on CRM System Communicate effectively within your team Providing a great level of customer service
What You'll Get:

Salary 27,000 per annum Full-time role at 37.5 hours per week (8:30am - 4:30pm, Mon-Fri) 30 minutes lunch break each day 29 days holiday per year, including bank holidays Increasing holiday allowance Working with some of the world's largest blue-chip companies as part of their school outreach activities Opportunity to travel nationally with the Company Opportunities to engage with inspirational people and companies Health Cash Plan; including technology & retail savings, access to healthcare and wellbeing services, discounted gym memberships and more! Cycle scheme Life insurance at 3 times your salary Early finish on the last Friday of the month Casual dress Professional development opportunities and progression within a growing organisation
We're looking for:

1 years'+ experience in a customer-focused role Excellent relationship management skills with the ability to listen and communicate credibly and effectively both verbally and in writing Ability to work to objectives and agreed time-frames Excellent organisational skills with attention to detail to support with the management multiple contracts at the same time Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system Confidence in seeking out new leads and contacting schools for the first time
You do not have to meet 100% of the requirements to apply - we're looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you're a good fit, then we want to hear from you!

To apply please?submit?a?CV with covering letter.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Additional leave Casual dress Company events Cycle to work scheme Health & wellbeing programme Life insurance Work from home
Work Location: Hybrid remote in Burnley BB11 1BU

Application deadline: 10/10/2025