Customer Service Coordinator

Glasgow, United Kingdom

https://www.mncjobs.co.uk/company/brightwork

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Job Description

We have an excellent opportunity for a Customer Service Coordinator to join our client, a market-leading organisation at their Glasgow offices.
This is an ongoing temporary role working Monday to Friday between 9am to 5pm.
Working within their busy offices, the successful candidate will provide key administrative support to the direct team, colleagues, and external customers.
Duties will include:

Processing and handling customer information via telephone, email, and live chat
Handling high volumes of information and requests to the team, processing in line with agreed SLA's
Updating and maintaining internal customer databases and CRM systems
General administration duties as required

The successful candidate will:

Have experience working within a similar role in a customer focused environment
Have excellent communication skills - both written and verbal
Be confident working with MS Office packages and be able to work with multiple systems
Be able to start immediately and commit to an ongoing temporary role

In return, you will gain the opportunity to build and develop your experience within an interesting and continuously growing organisation.
If interested, please submit your CV to Brightwork today!
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.