About us: Based in Glasgow, Matthew Algie works in Partnership with Tchibo Coffee International to deliver exceptional products and services as part of the Coffee Service Group across the UK. On site in Glasgow, we are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Alongside Matthew Algie and Tchibo Coffee International, Espresso Warehouse is the go-to place for “everything but the coffee”!
We are always working to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Espresso Warehouse Customer Service Executive Location: Glasgow, Head Office Job Type: Full time, Permanent Salary: £21,300
Purpose of Role: As the Customer Service Executive for Espresso Warehouse (EW), you will be the central point for all inbound orders from Tchibo Coffee Service group companies, export distributors and direct export customers. You will efficiently and confidently process orders with excellent standards of administration across all systems and by speaking with customers in the UK and internationally. You will make the most of all opportunities to increase sales with existing customers and help to pursue business leads through your excellent product knowledge across all of Espresso Warehouse.