Customer Service Executive Italian Speaker
Job Description
We currently have a fantastic opportunity within our European Customer Service department for an experienced Customer Service Executive.
This is not the typical call centre environment and the ideal candidate will have to be fluent in both spoken and written Italian and English coupled with the ability to provide outstanding customer service.
The key responsibilities include:
Ensuring orders are processed accurately within the agreed service levels.
Dealing directly with clients either by Phone & Email (B2B, Export)
Responding promptly to customer enquiries (price, delivery, stock availability etc)
Liaison with internal departments (Purchasing, Marketing, Warehouse, Credit Control etc)
Communication with external department (couriers etc)
After sales care
Supporting VIP accounts and so forth
The perfect applicant will be able to demonstrate a positive attitude combined with excellent interpersonal skills and a friendly, professional and natural telephone manner.
If you are passionate about creating a great customer experience and going the extra mile, we would love to hear from you.
This role offers hybrid working comprising three days in the office and two days per week remote working once the training period has been completed.
Job Type: Full-time
Pay: From 28,000.00 per year
Benefits:
Work from home
Work Location: In person
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Job Detail
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Job IdJD4444322
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned