Customer Service Executive

United Kingdom, United Kingdom

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Job Description

Due to an internal promotion, our client is seeking an experienced Customer Service professional to join their dynamic team at their UK Head Office in Hull. This is an exciting opportunity to develop your career within a fast-paced, forward-thinking environment, where you'll play a key role in building and maintaining strong relationships with customers across the UK and Europe while working closely with internal teams.
Key Responsibilities

Act as the first point of contact for customers, providing exceptional service
Manage the end-to-end sales process from enquiry to delivery
Handle customer queries quickly, efficiently, and professionally
Provide tailored solutions to meet client needs
Collaborate with internal departments to ensure a seamless customer experience

About You

Highly organised, with excellent communication and relationship-building skills
Able to manage high-volume requests in a fast-moving, demanding environment
Previous experience within logistics, supply chain, or a similar sector is desirable
Detail-oriented and methodical, ensuring accuracy at every stage

What's On Offer
Full-time, office-based role | Monday to Friday
Excellent benefits package including:
25 days annual leave plus bank holidays
Generous company pension scheme
Discounted gym membership
Cycle-to-work scheme
Access to a comprehensive employee benefits programme, including GP appointments
If you're a motivated customer service professional looking to take the next step in your career, we'd love to hear from you.
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? REC-qualified team with 120+ years of combined experience
? Trusted by top local employers - from global brands to SMEs and the public sector
? Specialists in Commercial, Manufacturing & Technical recruitment, with the flexibility to cover all sectors
? Permanent, temporary, and fixed-term opportunities
? Known for our honest, transparent service across the Humber region
? A local agency where people truly matter
This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.
If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.