Customer Service Executive

Wallington, ENG, GB, United Kingdom

Job Description

Monument Tools is an innovative, UK based, privately owned company which Designs, Manufactures and Markets Professional Quality Tools for Plumbing, Roofing and Drainage.

Located near Sutton in Surrey, we are a family owned and managed SME and are currently recruiting to expand our Customer Service Team.

The main purpose of the role is to be the first point of contact for customers, both via phone and/or email and process and invoice outgoing orders.

Key Responsibilities



Take orders from customers by telephone and/or email Process orders and generate pick lists and despatch notes Generate customer invoices and credits Handle any general customers queries and follow up on delivery queries Provide support to customers, Despatch and Sales teams

Desired Skills and Experience



Attention to detail with a high level of accuracy Organisational and problem solving skills Adaptable and reliable Computer literate Excellent communication skills
Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

On-site parking
Schedule:

Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3147356
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wallington, ENG, GB, United Kingdom
  • Education
    Not mentioned