Job Description

Join our

French Customer Advisor

team.

As a customer advisor specialist, your daily responsibilities will include:

? Provide first-contact resolutions to customer queries

? Offer specialized customer support through written and phone communication

? Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner

? Meet and exceed our customer service quality goals, compliance regulations, and productivity targets

? Create an amazing customer experience that people value and we are proud of

? Be responsible to follow the direction of the management and provide feedback

? Deal with English & French Speaking Calls.

To succeed in the role, you will need to have:

? Fluent in English & French Speaking & Writing

? Strong communication skills - with excellent phone conversation skills, attentive listening, and superior writing skills

? Analytical and problem-solving skills with strong attention to detail

? Desire to learn and advance, be a curious investigator and problem solver

? High-speed internet access and appropriate conditions for remote work

?

Must hold EU citizenship or valid work permit for UK

?

Be a local candidate or willing to relocate to Belfast

?

All Successful candidates are subject to basic Access NI check & Credit Check

Salary & Working Hours.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

? 13.20 Per Hour

? Monday - Friday 07:00-19:00

? 40 Hours Per Week

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

? Competitive wages

? Paid professional training

? Employee discounts

? Private healthcare & dental insurance

? Growth opportunities through various development programs

? Fun and engaging company-wide initiatives, including our wellness program

? Job stability

? EAP & Virtual GP

? Excellent work culture

? Gym & Highstreet Discounts

? Cycle to work scheme

? Mortgage consultancy

? DNA Profiling

? Pension

Job Types: Full-time, Permanent

Pay: 27,456.00 per year

Schedule:

8 hour shift
Ability to commute/relocate:

Belfast: reliably commute or plan to relocate before starting work (required)
Language:

French (required) English (required)
Work Location: In person

Reference ID: PEARFREN