Customer Service Insurance Advisor

Poole, United Kingdom

Job Description

Role: Customer Service Insurance AdvisorSalary: 19,000 - 22,000 dependant on experienceHours: Full time, Monday to Friday | 9-5Start Date: Immediate, subject to approval checksYour Insync JourneyAt Insync Insurance, we are passionate about customers! Every product we create and deliver is inspired to bring the best quality and function to our customers. We are searching for somebody with a strong customer-facing background who is familiar with a fast-paced environment. You will be joining Insync during this exciting period of growth, with a fantastic opportunity to build an excellent career.The RoleThis is a great opportunity to become a valued member of our Beauty insurance team, based in our modern and vibrant offices in Poole. The main requirement for the role is to provide excellent levels of service to existing customers so strong rapport building is a must! You will be required to proactively manage your own pipeline of queries, mid-term changes, and general advice. These roles are telephone-based answering and following up calls so the days will be busy! You will need to be upbeat and adapt to change well. There will be plenty of opportunities to develop your skills and build an excellent career here.About UsInsync Insurance has been trading since 2014 and has gradually blossomed and expanded through the years. We employ over 70 members of staff, priding ourselves with a positive working environment and a great team-based culture. Insync Insurance is a fast-paced, and fast-growing niche insurance broker that takes pride in delivering first-class service. The role will be suitable for people with experience in customer service who have worked in a fast-paced environment, and who are familiar with the beauty industry.Responsibilities:

  • Provide advice to business clients on the most suitable levels of cover to cater for their individual insurance requirements
  • Manage and maintain relationships with existing clients to ensure a successful return.
  • Negotiate terms and quotations for MTA?EUR(TM)s, cancellations & renewal business
  • Highlight appropriate additional products which align to their needs
  • Develop strong relationships with Insurers and Underwriters, understanding appetites, classes and specific niche sectors.
Key Requirements:
  • Strong, adaptable, and confident communicator
  • Able to meet and exceed performance targets
  • be energetic, enthusiastic and a positive approach to problem-solving with a desire to work in a fast-paced environment
  • Organised and understand how to prioritise and manage your own workload
  • Confident, fast, and accurate when using computers, email, and other channels of communication
  • Advantageous Bonus Scheme
  • 22 days?EUR(TM) holiday (plus bank holidays), increasing with length of service
  • Life Assurance to the value of 4 times your basic salary
  • Joint contribution company pension scheme
  • Secure off-road parking
  • Access to our very own perks site for discount and cashback on things you enjoy, such as eating out, health and leisure, travel etc
  • Access to our 24/7 Employee Assistance Programme
  • Complimentary Tea and Coffee
Job Types: Full-time, PermanentSalary: 19,000.00-22,000.00 per hourAdditional pay:
  • Bonus scheme
  • 8 hour shift
  • Customer Service: 1 year (required)
  • Insurance: 1 year (required)
Work remotely:
  • No
COVID-19 precaution(s):
  • Remote interview process

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Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Poole, United Kingdom
  • Education
    Not mentioned