Customer Service Manager
Newry, NIR, GB, United Kingdom
Job Description
Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level.
We're recruiting for a
Customer Service Manager
to lead the checkout and cash office areas in ourDamolly Retail Park
store, inArmagh
. You'll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.What you'll be doing:
Lead and motivate the front-end team to deliver polite, prompt, and friendly service Be a visible, approachable leader for customers and colleagues Coach team members to build their skills and service confidence Oversee stock and cash control procedures, ensuring security and compliance Support a great store culture and contribute to a positive workplace
What we're looking for:
Experience managing teams in retail or hospitality Strong numeracy and problem-solving skills A flexible, hands-on attitude with great people skills Passion for retail and delivering exceptional customer service
Why B&M?
With over 780 stores and more on the way, this is a fantastic time to join us. We offer:
Clear progression paths and development opportunities On-the-job training and support 10% staff discount (with double discount events!) Access to a colleague benefits portal Wellbeing support through our Employee Assistance Programme A stable, permanent contract
Ready to grow with us? Apply now and be part of the B&M journey.
B&M is an equal opportunity employer committed to creating an inclusive environment for all.
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Job Detail
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Job IdJD4040328
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationNewry, NIR, GB, United Kingdom
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EducationNot mentioned