Reporting directly to the Certification Manager you will be responsible for handling queries via email and phone and liaising between customers and the relevant depts.
Creating scheduled email campaigns reminding clients of important dates and for marketing purposes.
Creating Social Media campaigns/ads to generate leads for our various products and services.
Associated administration duties.
The successful candidate will have excellent Customer Service skills, a good understanding of Microsoft Office programmes, coupled with an excellent telephone manner. They should also have experience in or a keen interest in marketing and ideally have some knowledge of ISO Management Systems.
The role is office based in Newtown Powys, but flexible remote working from home is available on completion of trial period. Hours of work are Monday to Friday, 9am -5pm typically.
Job Types: Full-time, Permanent
Pay: From 25,000.00 per year
Benefits:
Company pension
On-site parking
Work from home
Education:
GCSE or equivalent (preferred)
Experience:
customer service: 1 year (preferred)
Marketing: 1 year (preferred)
Work Location: In person
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