Job Description

Overview

We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $35 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction makes a difference?

We're excited to offer an opportunity for a

Temporary Customer Service Meet & Greet Assistant

to join our team at

Edinburgh Airport

during the busy summer peak!

As a

Customer Service Meet & Greet Assistant

,

you'll be the first point of contact for our customers, providing a warm, friendly, and efficient service at our branch. Your role will focus on creating a seamless rental experience, particularly for our

Emerald Club members

,

ensuring their needs are met quickly and efficiently.

This is a

temporary position

starting in

Aug

until end of October

,

requiring flexibility with shifts available across

seven days a week

between

7

am-10pm

.

The number of contracted hours will be 40 to 45 depending on your availability, but flexibility with working days and times is essential - shifts will vary over 7 days a week, various working rota between 7am-10pm.

The pay will be

14.41 per hour

Ready to make a difference? Apply today and join the Enterprise Mobility family!

Responsibilities

Responsibilities:

Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply. Welcome members to the facility when they arrive in the car park. Direct customers to exit booth, provide local directions and maps and provide return directions where applicable. Assist members with questions and queries. Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised. Apply now to start your journey with Enterprise Mobility! + Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
+ Previous experience in customer service or retail.
+ Strong attention to detail and the ability to multitask in a busy environment.
+ Strong work ethic and positive attitude.
+ The flexibility to work a variety of shifts, including evenings and weekends.

Additional Information:

+ Please let us know about any accommodations you may need to participate in the recruitment process.
+ No drug or alcohol related offence within the last five years is permitted.
+ You must be 21 or over to apply.