Job Description

Customer Service Practitioner Level 2 - Apprenticeship

Location:

WS10 8XB, Wednesbury

Salary:

14,722.50

Working Hours: 9a.m to 5p.m Monday to Friday

Join our team as a

Customer Service Apprentice

and gain hands-on experience in a professional office environment. This is a fantastic opportunity to develop essential administrative and communication skills while working towards a nationally recognised qualification.

What You'll Be Doing:

Answering the telephones and assisting customers with a broad range of enquiries Sending emails to customers / suppliers Updating database and online ordering system regularly Updating website regularly with product and price changes Answering online enquiries in a timely and highly professional manner Processing new customer orders received for invoicing Assisting management team with compiling of information for reports Any other duties that are requested by the management team.

What We're Looking For:

Highly organised with the ability to multi task Confident communication skills both written and verbal Excellent Time Keeper A quick learner Trustworthy, hardworking and reliable A team player

Future Prospects:

Successfully completing this apprenticeship leads to a permanent customer service role, giving you a clear path to grow and develop your career.

Apply Now

If you're proactive, detail-focused, and ready to take your first step into a rewarding customer service career, apply today and start building your future with us!

Application question(s):

What are you GCSE results for Math and English? Why would you like to start an apprenticeship within the fast-paced business industry?
Job Types: Full-time, Apprenticeship

Pay: From 14,722.50 per year

Benefits:

Transport links
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person