Job Description

Claims Coordinator - Full Time

Location:

Blackburn, BB2 1TX

Schedule:

Monday to Friday

Work Location:

In person

Starting Pay:

12.65 per hour

Hours:

37.5 per week | Monday-Friday (8am-6pm)

Training:

Monday-Friday, 9am-5pm

Join Our Team!

Are you passionate about delivering

exceptional customer service

? Do you thrive in a fast-paced environment where

accuracy and empathy matter

? If so, we'd love to hear from you!

We're looking for an

experienced Customer Service professional

to join us as

Claims Coordinator

, managing household insurance claims

from inception to completion

.

No cold calling

- just professional handling of

incoming and outgoing calls and emails

.

What You'll Do

Manage household insurance claims

from start to finish

Handle

incoming and outgoing calls and emails

with customers and clients Log conversations accurately and efficiently Provide clear, empathetic support throughout the claims process Work collaboratively as part of a dedicated team

What We're Looking For

Exceptional communication skills

Strong

keyboard accuracy

A

flexible, can-do attitude

Ability to build trust and resilience
Minimum

2 years' customer service experience

(essential)

What's in it for You

12.65 per hour

29 days holiday per year (pro rata)

Free on-site parking

Casual dress

Employee discount

Hybrid working potential

after probation (typically 6-9 months)
Job Type: Full-time

Pay: 12.65 per hour

Expected hours: 40 per week

Benefits:

Casual dress Employee discount Free parking Referral programme
Experience:

Customer service: 2 years (required)
Work Location: In person