Job Description

Please note - we only use Indeed to advertise our vacancies. In order to apply for this role, you must visit our website and apply via our ATS system. More details here: www.biggin-yourairport.co.uk/vacancies

We are delighted to announce that we're recruiting Customer Service Representative to work in our executive handling team. London Biggin Hill Airport strives to be London's preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We will deliver this vision through a set of values that define who we are and what we believe in: integrity, innovation, professionalism, accountability and respect.

The role of Customer Service Representative is a key position within our team and the successful candidate will be professional and discreet at all times, ensuring a smooth round the clock FBO operation and optimum efficiency with an extraordinary attitude to customer service. You will also be well-presented, with excellent communication skills and be able to interact with people at all levels, both face to face and on the telephone. You will be able to work well under pressure and demonstrate good problem-solving skills. The role involves rostered shifts to include weekends and Bank Holidays.

We offer a variety of Company benefits including:

Pension scheme Ongoing training and development opportunities Generous annual leave allowance Staff discount schemes Long service awards Employee assistance programme Free onsite carparking
Is this you? If so, we welcome your application no later than

Sunday 8th February 2026

Full details, including the job description, can be found on our website mentioned below.

In order to be considered for this role, all candidates MUST apply via our internal ATS System which can be accessed by visiting our website here: www.biggin-yourairport.co.uk/vacancies

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Job Types: Full-time, Permanent

Pay: From 28,000.00 per year

Benefits:

Company events Company pension Employee discount Health & wellbeing programme On-site parking
Work Location: In person