Customer Service Representative

Edinburgh, SCT, GB, United Kingdom

Job Description

Start your new career today!

We're on the lookout for energetic, people-first individuals to join our

Customer Service team

in a

full-time, office-based

role with

immediate start available

. If you're someone who thrives in a dynamic, supportive, and professional environment where every day is different, we want to hear from you.

About the Role



As a

Customer Service Representative

, you'll be the first point of contact for our customers--providing friendly, efficient, and knowledgeable support across calls, emails, and internal systems. You'll work closely with a supportive team to deliver five-star service while helping to resolve enquiries, process orders, and provide product or service guidance.

This is a customer service role, in a vibrant and collaborative office where your communication skills and positive attitude will shine. Full training provided.

No previous experience necessary

--just a great work ethic and willingness to learn.

What You'll Do



Handle incoming customer queries by phone and email Offer professional support, solutions, and guidance Process orders, update systems, and liaise with internal teams Maintain accurate records and deliver an exceptional customer experience

What We're Looking For



A clear communicator with excellent verbal and written English Confident, positive, and enthusiastic team player Organised, punctual, and reliable Able to handle a fast-paced environment with ease Previous customer-facing experience is a plus--but not essential

About Us



We're a rapidly growing company with a bold vision, a people-first approach, and a genuine passion for what we do. Our team is close-knit, high-performing, and thrives on mutual respect, energy, and good humour. We believe customer service should be

personal, not robotic

, and that every interaction is an opportunity to stand out.

Join a workplace where

your voice matters

,

your efforts are recognised

, and

career progression is encouraged

.

Why Work With Us?



Immediate start available

Full-time hours, Monday to Friday Fun, social office culture with great team spirit Training, support, and genuine growth opportunities Stable, long-term role with room to grow

Ready to join a team that values your personality as much as your performance?

Apply now for an immediate interview and start your new journey with us!

Job Types: Full-time, Part-time

Pay: 12.00-15.00 per hour

Benefits:

Casual dress Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Flexitime Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3189072
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned