Job Description

Based in Lower Dicker, Hailsham BN27 4EL we have an exciting and demanding role to fill.

Ideal Work UK is a family owned and run distributor of Ideal Work decorative finishes for walls and floors, designed and manufactured in Italy. We have a nationwide network of trained applicators who are our customers and our marketing is aimed at acquiring new applicators as well as dealing with architects, designers and end-users interested in our systems.

We are a small but highly driven team and are looking for a passionate and committed, intelligent person to join us, bringing ideas and initiative. The position offers opportunities for personal development and growth within the company, including product training in Italy.

Role and Objectives

The Sales Administrator will be part of a small team and will report to the Managing Director. The role is fast-paced, varied and dynamic (we're never bored!). Training on all aspects of the role will be provided so our point of focus will be the personal skills, natural intelligence, an excellent work ethic and desire to excel as well as other attributes that you bring which will complement and support our team.

Key accountabilities and responsibilities

Answering phone and email enquiries and providing technical information and pricing on our systems

Seeing the sales process through from generating quotes and processing orders on Sage50 (training provided), booking transport and preparing materials for dispatch

Acting as account manager for certain applicators to develop strong and sustained relationships, to increase sales and promote customer loyalty

General administrative tasks including ordering packaging and office supplies, liaising with our remote accounting department, managing appointments and the company calendar etc.

Selecting and sending samples on client request

Assisting with UK based applicator trainings and organising Italy based trainings

Assisting with or hosting showroom visits with prospective customers

Operating and updating our Customer Relations Management (CRM) platform, Monday.com (training provided)

Skills, competence and experience

Minimum 1 year experience of sales administration or administration and working in a team environment

Educated to minimum A-level standard (preferred)

Numeracy and literacy to an excellent standard

Good telephone manner

. Excellent verbal and written communication skills

Ability to organise and work without supervision

Experience of using computer systems and software (including MS Excel and Word)

Good typing skills, ideally touch typing abilities

Personal Attributes

Strong and natural work ethic

Ambition to succeed and produce results

Willingness to take responsibility

High level of accuracy and attention to detail

Motivated to learn with a receptive approach

Punctual and reliable

Interest in interior design, architecture or the building industry

The role is full time, Monday to Friday. It is office based and the successful candidate will be required to have a driving licence and their own car to reliably commute between home and the office in Lower Dicker. Please only apply if you live in a sustainable distance from this location in terms of commuter time.

Job Type: Full-time

Pay: 24,000.00-27,000.00 per year

Benefits:

Company events Free parking On-site parking
Schedule:

Monday to Friday
Experience:

work: 1 year (preferred)
Licence/Certification:

driving licence and car (required)
Work Location: In person