Customer Service Representative Hook, UK (English / Italian) Job in Neutrik EMEA GmbH

Customer Service Representative Hook, Uk (english / Italian)

Hook, ENG, GB, United Kingdom

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Job Description

Customer Service Representative

Your Tasks

First Point of contact for existing or potential B2B customers Written and phone correspondence with our customers and external partners Interface between customers and Neutrik Organization (Logistics, Supply Chain, Product Management) Adhering to the KPI Service Levels Continuous Improvement feedback of the Customer Service Processes Data Maintenance in ERP and CRM Systems Complaint Management

Your Qualifications

Experience in Customer Service MS Office and SAP Experience Experience in CRM Systems such as Salesforce.com Excellent Communication Skills Team player English & Italian (French or Spanish an advantage)

What we offer

We offer a friendly team with a strong sense of togetherness, flat hierarchies, and dedicated support during your onboarding and beyond. You will benefit from inspiring international interactions with colleagues, a modern and well-equipped office environment, and a positive working atmosphere where your ideas are valued. We provide opportunities to grow and develop your skills, and the chance to contribute meaningfully in an engaging and dynamic setting.

If you're excited about this opportunity and feel that you would be a great fit for our team, we look forward to receiving your application.

Please apply using the form on the Neutrikgroup.com career homepage!

Neutrik (UK) Ltd.

Form One, Bartley Wood Business Park
Hook RG27 9XA

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Language:

English (required) Italian (required)
Work Location: In person

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