Customer Service Representative

Perth, SCT, GB, United Kingdom

Job Description

About us



Farmstream is a start-up based in Perth, Scotland, specialising in self-install CCTV systems for the rural and agricultural sectors. We're a

hardware business

, selling CCTV cameras alongside

subscription services

, such as

4G data SIM plans

for our cameras.

We're hiring!



We're looking for a confident, self-motivated person to join our small team.

The role



This position is a mix of sales and customer support, mainly via phone and email. You'll gain hands-on experience across several areas of a rapidly growing business.

We're a friendly, relaxed team -- there are

no sales targets or high-pressure tactics

. Our focus is on giving customers a great experience and helping them choose and use the right solution.

About you



You'll be a great fit if you're:

Friendly, confident, and clear in your communication Organised and proactive, with good attention to detail

Tech-comfortable and curious -- you don't need to be a technical expert, but you should enjoy learning new tools and systems

Comfortable using modern tools (e.g., ChatGPT and other productivity tools) to work efficiently and learn quickly Proud of your work and take responsibility for solving customer issues properly Someone who takes initiative, looks for ways to improve how we do things, and helps us grow.

Hours and location



Part-time or full-time (depending on your preference) Flexible hours to fit around other commitments Initially office-based at Inveralmond, Perth, with the possibility of a mix of home and office working for the right candidate

Pay



Starting rate of

13 per hour

.

How to apply



If this sounds like a good fit and you're excited to join a fast-evolving start-up, please apply using the link below. If you have any questions about the role, feel free to get in touch -- we'd love to hear from you.

Best regards,

Callum & Therese



Team Farmstream

Job Types: Full-time, Part-time

Pay: From 13.00 per hour

Experience:

customer service: 1 year (preferred)
Work Location: Hybrid remote in Perth PH1 3WB

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Job Detail

  • Job Id
    JD4403142
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Perth, SCT, GB, United Kingdom
  • Education
    Not mentioned