We are seeking a dedicated and professional Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional support to our clients, handling inquiries efficiently, and ensuring a positive customer experience. This role involves engaging with customers, maintaining accurate records, and contributing to the overall success of our customer service operations.
Please note we offer a commission structure which is paid monthly in addition to a salary
Duties
Respond promptly and courteously to customer enquiries via phone and email
Perform accurate data entry to update customer records and transaction details.
Assist customers with service information
Maintain a professional phone etiquette at all times, demonstrating excellent communication skills.
Provide administrative assistance to the team
Experience
Previous experience in a customer service role is preferred but not essential; training will be provided.
Proficiency in data entry with high attention to detail.
Job Type: Full-time
Pay: From 24,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work Location: In person
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