Job Description

Do you love delivering amazing customer service?

As part of our exciting expansion, we're looking to grow our customer service & sales support team with additional Customer Service Advisors, ensuring we deliver the exceptional levels of service required in a modern digital market. Our customers include both B2C e-commerce consumers and B2B trade businesses across the UK and beyond.

PSA is a leading international distributor of Consumer Electronics & IT Products with offices in Salisbury, London, Northampton, Rotterdam, Rhode Island & Melbourne.

We manufacture a range of high-quality IT, mobile & consumer electronics products. We also work worldwide distributing and e-tailing brands such as Duracell, Braun, Oral-B and many others.

What does our ideal candidate look like?

You will need to have a proven track record with at least 2 years in a Customer Service or Sales Administration role, either face to face or over the telephone. You'll have the ability to communicate well with both your colleagues and clients, and deal with a varied workload via email and phone.

Specifically, we are looking for individuals with the following:

A genuine passion for great customer service and a desire to help solve customer problems and support our team of account managers. Excellent verbal and written communication skills. A desire to work in a team and help colleagues. The ability to solve problems and resolve customer complaints in a positive way. Excellent IT skills using the basics. A passion for achieving goals and motivation to reach targets.
If this is you, we'd love to hear from you!

What you can expect from us as:

A competitive salary including a monthly bonus scheme. A modern, fun working environment. 22 days holiday (pro-rata) plus public holidays. Birthday leave on us! Company pension scheme.
Our standard hours are Monday to Friday - 09:00 to 17:30

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Cycle to work scheme Employee discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Salisbury SP1 1EY: reliably commute or plan to relocate before starting work (required)
Experience:

customer service: 1 year (required)
Work Location: In person

Reference ID: CSF-SAL25