Customer Service Representative

Wardington, Oxfordshire, United Kingdom

Job Description

Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you'll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You will handle enquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you're a great communicator, enjoy problem-solving, and are motivated by helping others, we'd love to have you on our team.
Duties and Responsibilities:

  • Arrange and plan shipments required by customers
  • Help manage customer accounts
  • Enter and process sales contracts and orders accurately and in a timely manner
  • Communicate effectively with customers by phone and email
Skills and Qualifications:
  • Prior experience in a customer-facing role preferred, but not required.
  • Strong verbal and written communication skills.
  • Problem-solving abilities with a detail-oriented mindset.
  • Pro-active and customer focused.
  • Ability to multitask and handle high-pressure situations calmly.
  • Proficient in excel
You can also apply for this role by clicking the Apply Button.
Company
At DSV United Kingdom, we believe in the power of agricultural innovation to shape our world. Our work primarily focuses on plant breeding, where we combine cutting-edge technology with traditional agricultural practices to create superior wheat, oilseed rape and grass varieties. We're a dedicated, ambitious team, and we're looking for individuals who can bring their skills and attention to detail to our dynamic environment.
Company info Website Telephone +447485941410 Location Top Dawkins Barn, Wardington Road, Wardington
Banbury
Oxfordshire
OX17 1FE
GB
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MA Agriculture Limited
Registered Office: Mark Allen Group, St Jude's Church, Dulwich Road, London, SE24 0PB

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Job Detail

  • Job Id
    JD4232773
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Wardington, Oxfordshire, United Kingdom
  • Education
    Not mentioned