Job Description

OMEX

OMEX is the market leader in liquid fertilisers in the UK and Ireland, manufacturing and exporting a unique range of plant nutrients and crop health promoters nationally and internationally.

Overview of Role

As a Customer Service Specialist, you will play a key role in supporting the UK Distribution team by managing administrative and customer service activities. You will be responsible for the input of Irish bulk orders, the arrangement of palletised goods collections, and the distribution of speciality products to customers. This role is central to ensuring smooth operations and high levels of customer satisfaction.

Key Responsibilities

Input and manage Irish bulk orders and speciality product orders. Arrange the collection and delivery of palletised goods to customers. Maintain compliance with quality, safety, and environmental legislation. Support haulier relationships and ensure cost-effective service delivery. Maintain accurate records for trailer services, MOTs, and goods receipting. Communicate daily with the Logistics and Customer Services Manager and relevant stakeholders. Ensure systems and processes support FIAS accreditation. Develop and implement improved administrative procedures. Prioritise tasks and manage time effectively. Any other duties as reasonably required.

Qualifications, Skills and Experience

Minimum 3 years' experience in administration, ideally within logistics/distribution. Strong interpersonal and communication skills. High level of numerical and analytical ability. Advanced Excel and IT systems proficiency. A-level education or equivalent. Relevant administrative or compliance qualifications. Full UK driving licence.
This is a full time permanent position working 40 hours per week, Monday - Friday (with some flexibility with working hours).

*No agencies at this point please.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Company events Company pension Discounted or free food Free parking Life insurance On-site parking Private medical insurance Sick pay
Work Location: In person