Job Description

Manchester HQ

|

Permanent

|

45h/week

|

29,765 per annum

We're

TIP Group

- a proud

Great Place to Work

- and we're looking for a skilled and motivated

Customer Service Specialist

to join our team.


If you're passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading -- this could be your best career move yet.

What You'll Be Doing

? Executing on planned margins and contributed value, managing work orders, maintenance history, and authorising additional work while ensuring cost control and compliance

? Working closely with a supportive, hands-on team that values your input

? Managing vendor pricing, warranty claims, trailer reservations, tyre management, rebill processes, and reporting customer-related data for margin improvement and contract reviews

What You'll Bring

? Good customer care and communication skills with a professional telephone manner


? A proactive mindset and a sense of ownership in your work


? A good sense of humour - we work hard, but we like a laugh too

Why TIP?

Because culture isn't a poster on the wall and it's something you should

feel every day

. We're good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don't just say we're a

Great Place to Work

- we prove it.

It's how we roll.

Benefits Include:

1,000 employee referral bonus


Private Healthcare for You & Your Loved Ones


Annual contribution towards your well-being


Pension Scheme with Aviva


Income Protection available in case of long-term sickness or disability


Life Assurance (up to 3x annual base salary)


Ability to buy up to 4 additional days for more holidays!


Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)


See why people love working at TIP and explore our benefits -- learn more here!

We've Successfully Hired from These Backgrounds:


Sales Executives, Sales Associates, Account Managers or Customer Service Executives