Job Description

What's the role about?:
Customer Service / Brand Ambassador
Alcohol and Food Sampler
Get a Taste of Something New - Join our Brand Ambassador Team!
Package: 15.71/hour (includes holiday pay) + performance-based incentives
Contract: Zero Hours
Days: Thursdays to Sundays
Shifts: 10:30am - 3:30pm or 12 - 5pm
Location: The Causeway Staines TW18 3AP
Are you passionate about drink and food, confident speaking to people, and looking for flexible, rewarding work? We're on the lookout for enthusiastic customer service Brand Ambassadors to deliver engaging in-store sampling experiences that inspire shoppers and showcase leading products.
As a customer service Brand Ambassador, here's what you'll do:

• Engage with customers in-store to promote and sample drink and food products, including alcoholic beverages on some shifts
• Communicate product benefits confidently and accurately
• Drive sales by providing an enjoyable and informative customer experience
• Represent premium brands with energy and professionalism

Why Join Us?

• Flexible Work Pattern - Choose your shifts in advance to fit around your lifestyle
• Great Pay & Perks - 15.71 per hour, plus performance-based incentives (gift vouchers, hampers, & more)
• Ongoing Opportunities - Consistent shifts with room for growth
• Full Training Provided - Includes Level 2 Food Hygiene certificate
• Positive Team Culture - Join a fun, supportive, and professional environment

About You:
We're looking for confident communicators who...

• Are comfortable handling and sampling alcohol products when required
• Are reliable, professional, and customer-focused
• Enjoy engaging with the public
• Are enthusiastic about food and retail
• Have experience in promotions, events, sales, retail, hospitality, marketing, or customer service (preferred but not essential)

Apply now and let's create memorable experiences together!
More about us...:
At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.
Awards
We are an Award-Winning Workplace! We're proud to be recognised as one of UK & Europe's Best Workplaces(TM) every year since 2015, with additional accolades:

• UK's Best Workplaces(TM) for Women (since 2018)
• UK's Best Workplaces(TM) for Wellbeing (since 2022)
• UK's Best Workplaces(TM) for Development (since 2024)
• UK's Best Workplaces(TM) in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

We're also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.
Sustainability
Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!
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#EntryLevel #Sampler

Skills Required