Customer Service Supervisor Job in Upside Down House UK

Customer Service Supervisor

Cardiff, WLS, GB, United Kingdom

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Job Description

Job Overview

You will be working as a supervisor with a unique attraction known as Upside Down House. It is necessary that the successor has a proactive attitude is highly organised and is happy to be in photos and at times, videos. The individual should be comfortable managing a team of 4-6.

Responsibilities and Duties

Taking card payments Managing customers inside the attraction, ensuring that the props are not tampered with Crowd control, making sure customers queue in one line Explaining rules and instructions to customers Opening and closing of the house at the beginning and end of the day Preparing and delivering weekly Staff Rota's Managing a team of 4-6 Carrying out interviews/supervisory duties Arranging maintenance for the houses Providing weekly reports Answering any customer queries Other ad hoc activities

Skills

Strong communication, interpersonal and organizational skills Ability to control large crowds and queues Previous customer service experience Previous supervisor experience
Job Types: Full-time, Permanent, Zero hours contract

Pay: 13.50 per hour

Experience:

Customer service: 2 years (preferred) Supervising: 1 year (preferred)
Work Location: In person

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