Customer Service Support

Leeds, United Kingdom

https://www.mncjobs.co.uk/company/michael-page

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Job Description

We're looking for a Customer Service Support professional to join a well-regarded organisation based in Leeds. This temporary position focuses on supporting customers with their enquiries and delivering a smooth, positive service experience.

Respond to customer inquiries via phone, email, or in person in a professional manner.
Resolve customer issues efficiently and escalate complex cases when necessary.
Maintain accurate records of customer interactions and transactions.
Provide detailed information about services to customers.
Collaborate with internal teams to ensure customer satisfaction.
Assist with processing bookings.
Keep up-to-date with company policies.
Promote a positive and helpful image of the company at all times.

Immediate start with reputable organisation.Long term opportunity with a fantastic team.
A successful Customer Support professional should have:

Strong communication skills, both written and verbal.
Proficiency in using computer applications and software.
Proven experience in customer service or a similar role.
Problem-solving abilities and attention to detail.
A customer-focused mindset.
Flexibility and adaptability to work in a fast-paced environment.

This opportunity is with a reputable organisation recognised for its strong commitment to exceptional customer service. Operating in a dynamic, fast-paced environment, the company is dedicated to delivering high-quality support to its clients.