Job Description

About You:

As a senior member of the team, you will be expected to perform all essential duties at a high level of proficiency while guiding and supporting a team. The qualifications listed below represent the advanced knowledge, skills, and leadership abilities required for this role. You must also have strong technical skills and be comfortable working with computers, prototypes, and research methodologies.

Responsibilities:

- Lead and oversee the execution of user testing, ensuring smooth setup, teardown, data analysis, participant intake/outtake, and accurate documentation of participant experiences. You will guide the team in these tasks, ensuring efficiency and high standards.

- Deliver an outstanding experience for participants, while mentoring your team on how to effectively engage participants and guide them through prompts for data collection.

- Ensuring your team successfully targets and secures participants that meet the study's demographic and research goals.

- Provide daily leadership and support to the User Research team, helping to manage workloads, distribute tasks, and ensure team members are meeting project objectives.

- Collaborate directly with the Project Manager, acting as the lead on-site representative. Your schedule will be pre-determined, and no vacation will be approved during the project's duration. Your focus will be on ensuring the team meets participant quotas, is punctual, and fosters an environment where participants feel welcomed, engaged, and comfortable.

Education / Experience:

- Must have Research Experience

- High School diploma or College degree in a relevant field (e.g., research development, psychology, human-computer interaction, human factors, communications, market research, anthropology, or a related discipline).

- Strong leadership and interpersonal communication skills, both written and verbal, with the ability to inspire and motivate your team while making participants feel comfortable.

- Exceptional organizational and analytical skills, with the ability to manage both individual and team performance.

- A proactive, adaptable, and solution-oriented mindset, with the ability to tackle a variety of challenges and mentor your team through them.

- Excellent time management skills, with the ability to oversee multiple tasks and team members in a fast-paced, dynamic study environment.

Mandatory DBS and Credit Check Requirements:

- You must have no unspent criminal convictions.

- You must have no adverse credit history or County Court Judgments (CCJs).

Business Overview:

Tech Mahindra is a multi-billion company who employ over 125,000 professionals across ninety countries, helping over a thousand customers, including fortune five hundred companies achieve excellent customer experience.

At Tech Mahindra, a culture of

driving positive change

,

celebrating each moment

, and

empowering all to Rise

drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring.

Our culture also leads the way for us to be and become

a Company with a Purpose

. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.

That is the Tech Mahindra way... to RISE!

What makes a wonderful team? A Diverse team!

We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!

Interested? Contact our Talent Acquisition team! We look forward to speaking with you!

A job is not just a job. It is who you are!

Tech Mahindra is an equal opportunity employer and is proud to be a Disability Confident employer.

We actively encourage individuals with disabilities to apply for this position and to disclose any specific requirements for the application and interview process.

Our commitment to diversity extends beyond recruitment, as we strive to create a workplace that embraces differences and values the unique contributions of every team member.

If you require any reasonable adjustments to participate in the application or interview process, please speak with your recruiter and we will work with you to ensure a smooth and accessible experience.

Join us in fostering an inclusive environment where everyone can thrive and contribute their best!

Job Types: Full-time, 6 Months

Pay: 30,000.00- Per Year

Benefits:

Casual dress Company events Company pension Employee discount Employee mentoring program Health & wellbeing program Private medical insurance Referral program
Schedule:

8 hour shift
Job Type: Full-time

Pay: 30,000.00 per year

Benefits:

Canteen Company pension Health & wellbeing programme Private dental insurance Transport links
Work Location: In person