Job Description

Overview

Do you enjoy helping customers and being a friendly face?

We are looking for volunteers to support the Scarborough Community Furniture Store with day-to-day customer service, including helping with inquiries, assisting shoppers and helping collect donations.

We are currently looking for

volunteers

to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

Greeting customers in a friendly, helpful manner, offering support and assistance to customers in store and providing information about our services Operating the till when customers purchase items Assisting when people are dropping off donated items

Skills Required:

You will need to be comfortable and prepared to interact with a wide range of customers Being a positive, helpful, and polite representative of the store to customers You do not need any specific skills, all training will be provided

What you'll get from us:

Full training in health and safety and role specific skills Support and mentorship from a member of our team Supporting people in your local community who need it most as part of a supportive team Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions Relevant PPE (Personal Protective Equipment)
We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

A minimum time commitment of 3 hours per week Being punctual, reliable, and ready to help as part of the team We are currently looking for volunteers on

Monday, Friday and Saturday

Who this role would suit:

Those looking to gain skills and experience in customer service and sales Those with a background in customer service, retail or sales work, looking to contribute these skills as part of a voluntary role Anybody willing to learn, support, and be part of the store team

Volunteer: "I cannot express my gratitude enough for the positive impact this volunteering post has had on me. I love coming in and working as part of the team. I am always made to feel valued and as such, work hard to do as much as I can to help the store, the customers and the other team members working there."

Job Types: Part-time, Volunteer

Benefits:

Casual dress Free parking On-site parking Store discount
Schedule:

Day shift Flexitime Holidays Monday to Friday Weekend availability
Work Location: In person

Reference ID: SCARCUS