Customer Service
Walsall, ENG, GB, United Kingdom
Job Description
Overview
We're looking for someone friendly, approachable, and reliable to join our team as a Customer Service Representative. If you enjoy helping people, solving problems, and making someone's day a little easier, this could be a great fit for you.
What You'll Be Doing
Speaking with customers via phone, email, and live chat, and making sure they feel heard and supported. Answering questions about our products, services, and policies clearly and honestly. Helping to resolve any issues or complaints in a calm, professional way. Keeping accurate records of your conversations and updates in our system. Recommending helpful products or services when it makes sense for the customer. Working with your teammates to share ideas and improve how we do things. Staying up to date with what we offer so you can give the best advice and support.
What We're Looking For
Strong communication skills and a natural way with people. Good attention to detail and confidence using basic computer systems. A calm and positive approach, even when things get busy. Previous customer service experience is a bonus, but it's not a dealbreaker. Comfortable suggesting products or services that could help a customer.
We're a team that values great service and genuine care for people. If that sounds like you, we'd love to hear from you.
Job Type: Full-time
Pay: 24,420.00-30,000.00 per year
Work Location: In person
Application deadline: 20/08/2025
Expected start date: 22/08/2025
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Job Detail
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Job IdJD3542813
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWalsall, ENG, GB, United Kingdom
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EducationNot mentioned