Customer Service/Admin Assistant Job in Priory Cleaners

Customer Service/admin Assistant

Worcester, ENG, GB, United Kingdom

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Job Description

Administration Assistant / Credit Control

Permanent role after 3 month probationary period.

We are looking for a well-organized administration assistant with excellent customer administration skills to join an expanding team in our Head Office based in Worcester. You would be working as part of our friendly team Monday to Friday. Full time positions are available.

Job role includes but is not limited to:

- Credit control using accounting software

- Professional at answering phone and email queries, required to be fluent in English

- Excellent at delivering customer service both face to face and by telephone

- Receiving and distributing post

- Liaising with third-party providers, clients, and suppliers

- Monitoring daily communications and answering any queries

- Maintaining filing systems

- Scanning and photocopying where required

- Supporting managers and colleagues.

We are looking for the following qualities in a candidate:

- Strong administration skills and experience in an office environment

- Excellent written and spoken English skills

- Good knowledge of Microsoft packages, particularly in MS Excel

- Ability to prioritise workload and meet strict deadlines

- Good at multitasking and with a very high level of organisational skills

- Excellent time management and ability to work on own initiative

- Professional at answering phone and email queries.

Experience in

QuickFile

accounting software would be preferable but not essential.

Desirable:

Previous credit control experience,

Good working knowledge of the dry cleaning and laundry industry (not essential)

Salary: NMW

Job Types: Full-time

Schedule:

Monday to Friday 9 am to 5 pm - Full Time
Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: No less than 40 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Experience:

Customer service: 2 years (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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