Job Description

A versatile role working in our growing and busy Pear Stairs office.

Summary

In the role of Customer Service/Administration Assistant, you will be instrumental in delivering outstanding customer service while managing administrative tasks.

Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth operations.

Your experience in an office environment, combined with relevant skills in Microsoft Office, and data entry, will enhance our team's efficiency.

We expect you to maintain a professional demeanor and contribute positively to our customer interactions, fostering a supportive and productive workplace.

Responsibilities to Include

Answering customer enquiries by telephone and email Updating and inputting data into systems Liaising with suppliers as required to ensure a smooth and proficient service Giving information and helping to solve customer issues Assisting customers before and after sales Collating data and working closely with all Pear Stairs department

Skills and Experience

Customer service experience (Minimum 2 year) Confident in communicating via telephone and email Ability to multi-task in a busy office environment Attention to detail and working knowledge of Microsoft products Ability to work in a team and act on own initiative Salary dependent on experience

Working Hours:

Monday - Friday: 8.00am to 17..00pm

Job Types: Permanent, Full-time

Benefits:

Company pension Employee discount Life insurance Store discount
Experience:

customer service: 2 years (preferred) office administration: 2 years (preferred)
Work Location: In person