Customer Services Administrator

Coventry, United Kingdom

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Job Description

Pay Rate: 25,231.00
Grade: O
Contract Type: Fixed Term Contract-12months (Full-Time)
Shift patterns: Monday to Friday
Location: Coventry, CV8 3LF
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We're now looking for a Customer Services Administrator
?A TYPICAL DAY MAY INVOLVE

Working on the service delivery team
Managing customer requests - dealing with quotes, complaints, general queries & compliance documentation. Working within the SLA timeframe
High use of system work-lots of attention to detail

?THIS ROLE WOULD SUIT PEOPLE WHO?

Can manage your own workload
Knowledge of Microsoft Office-Excel, Outlook, etc
Previous Admin work
Previous Customer Service skills
Accuracy of data is highly ideal
Can work in a fast paced enviroment

?WHY JOIN US?

Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit

to learn more
?WHO WE ARE
?We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
?BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing Monday 22nd September Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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