Job Description

H&L is a 3rd generation family business in Twickenham that celebrated its 70th year in 2023 and we're looking for a full-time experienced

Customer Services / Driver Operative

to join our excellent and friendly team.

We work with some of the most prestigious car brands in the world and our busy company is looking for a cheerful team player to fill the position of Customer Services / Driver Operative. The successful candidate will have excellent customer-facing skills and will be responsible for ensuring timely collection / delivery of vehicles to our customers, completing damage repair reports, with photographs as well as managing onsite movement of vehicles.

In this role is full time between Mon-Fri 7.30 am - 6.00 pm. (either an earlier or later shift to cover these times). Your duties will include, but are not limited to:

Welcoming customers on site and parking their vehicles. Safely and punctually delivering / collecting vehicles for our valued customers Obtaining delivery confirmations from customers Conducting vehicle inspections Assisting our clients in completing our standard paperwork (full training given) Driving our recovery truck

About you

We'd love to hear from you if you are a self-motivated and hardworking team player with drive, ambition, energy, and enthusiasm. You will have:

Full UK, clean, C1 driving licence (Essential) Strong customer service skills Excellent verbal and written English IT and Computer Literacy Ability to interact effectively and appropriately with clients Ability to be a team player, under pressure Capability of preserving confidential or sensitive information Positive and professional attitude
Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Employee discount
Experience:

Driving: 5 years (required)
Licence/Certification:

Category C1 Licence (required) minimum 5 years Full UK Clean Driving Licence (required)
Work Location: In person