Job Description

Company Profile:

Greentree, an established market leader in the design and manufacture of engineered rubber and plastic solutions for the protection and finishing industries has an opening for a Purchasing Assistant. This is an exciting new appointment following the companies' continued expansion and growth.

Greentree represent the global Caplugs & Shercon brands throughout the UK & Europe and also carry a wide range of products from other manufacturers such as 3M, Scapa & Advanced Tapes. With a wide range of customers from small regional powder coaters to multinational OEMs, opportunities at Greentree are exciting and varied.

Job Specification:

Dealing with customer enquiries via email & telephone

Provide information on stock availability & pricing over the phone

Processing customer orders received via telephone, Email & Fax

Checking and converting customer quotations

Raising sales orders in Sage 200 with correct pricing, carriage charges and noting any special customer requirements

Providing order acknowledgments to customers and resolving discrepancies or queries

Liaise with finance regarding accounts on hold

Liaise with warehouse/production to follow up outstanding or delayed orders

Sending orders to warehouse & die-cutting departments with any special instructions noted

Raising purchase orders on suppliers and providing delivery notes for direct delivery goods

Follow up with suppliers for delivery dates on ordered items

Collecting full details of new customers and creating an account for them within Sage 200

Updating contacts, special prices and memo notes for existing customers

Working with customers to identify suitable products for their requirements (training provided)

Raising sample requests for customers

Support colleagues within customer services and other departments as required

Track outgoing parcels, inform customers of delays and obtain proof of deliveries where required

Communicate with customers on a regular basis, developing new and building on existing relationships

Provide feedback on accounts to sales and management staff

Communicate with the external sales team, forwarding information on sales leads and enquiries.

Perform additional ad hoc duties as necessary

Ideal Requirements:

Have strong verbal reasoning/comprehension skills to quickly understand the problems that customers are trying to solve.

Have the ability to work quickly but thoroughly in a fast-paced environment

Have a high level of attention to detail.

Be reliable

Effective Team-Working

Have strong organisational skills, able to manage ongoing requirements alongside day to day tasks

Have an excellent telephone manner and be confident speaking with customers and suppliers on a daily basis

Have strong maths & numerical reasoning skills

Be a fast learner, self-motivated and able to organise their own workload with strong time management skills

Have a good level of computer literacy and be familiar with the Microsoft Office suite especially Outlook, Word & Excel

The successful candidate will be given full training on our systems and products. Prior experience of Sage 200, Sage CRM or Sage 50 is an advantage but not essential.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Casual dress Free parking On-site parking
Work Location: In person