Customer Services Officer Adults And Communities
WLS, GB, United Kingdom
Job Description
Salary
Grade 5 | 27,269 - 30,060
Contractual hours
37
Basis
Full Time
Package
Permanent
Job category/type
Adults and Communities
Date posted
27/06/2025
Job reference
REQ005566
attachment
REQ005566 Swyddog Gwasanaethau Cwsmeriaid - Oedolion a Chymunedau.docx
You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.
An opportunity has arisen within the Department for a full time Customer Services Officer. The post holder will be expected to provide frontline customer service from the Council's Customer Care Centres and Contact Centre (Call Torfaen).
The department operates blended working, so the post holder will have the opportunity to work from home as well as in our Customer Care Centres. The post holder will also be expected to handle customer enquiries via the Council's mobile app, website and via social media
.
For an informal discussion regarding this vacancy please contact Linda King on ext 6363 or via email at Linda.King@torfaen.gov.uk.
Torfaen County Borough Council strive
s
to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.You are welcome to
submit
your application
in English or in Welsh. Each application will be treated equally
.
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Job Detail
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Job IdJD3278715
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IndustryNot mentioned
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Total Positions1
-
Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWLS, GB, United Kingdom
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EducationNot mentioned