Job Description

Customer Services/Sales Admin

Mon-Fri, 40 hours a week

We are a prominent provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over 25 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, automation, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.

For over 25 years React Industrial Solutions have been supplying the industrial market sector with quality maintenance, repair, and overhaul (MRO) products including bearings, mechanical power transmission, pneumatics, hydraulics, tools, health and safety equipment, lubricants, engineering, fabrication and mechanical support services.

We have multiple branches across the UK with our head office based in Bicester. We are looking for someone with positive attitude and is prepared to rise to challenges to join our very busy and motivated team.

Key Responsibilities:

Communicating with customers and suppliers over the telephone and via email Logging queries and setting tasks to the purchasing team using our Sage CRM (Customer Relationship Management) system Processing customer orders, including the procurement of the parts/services requested by customers Preparing quotes for customers Converting quotes to sales orders Chasing for updates on deliveries from suppliers Keeping customers informed Review On Holds orders and action where necessary Review all zero values pricing orders Sales invoice runs Inputting data on Sage Running reports General administration duties

The Successful Applicant

Experience using Sage 200 (preferred but not essential) Understand Sales order and Purchase orders concept You will need to be organized and capable of maintaining CRM systems and good general administrative skills You must be outgoing and have excellent communication skills, both written and verbal You must be able to present information to clients in a concise manner and have a good sales technique You must be able to work as part of a team and be able to support other team members as and when required At ease with working in a multicultural environment and ability to interact effectively with individuals of all levels in the organization. Professional presence and integrity Computer literate
Highly motivated with the ability to multi-task and adapt accordingly

Good attention to detail Ability to work to deadlines Comfortable working independently or with the team Able to multi-task Easy to approach Flexible as you may require to work longer hours to finish an urgent task
Job Types: Full-time, Permanent

Pay: 26,000.00-28,500.00 per year

Work Location: In person