Customer Service/Sales Administrator Job in Laserline Dies Limited

Customer Service/sales Administrator

Stockport, ENG, GB, United Kingdom

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Job Description

Customer Service / Sales Adminisdtrator

Duties:

- Provide exceptional customer service and support to clients via phone, email, and chat in a professional manner.
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Track quotes and orders for customers and the company.
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Analyse customer accounts and provide accurate and detailed information
- Perform data entry tasks accurately and efficiently

Requirements:
- Excellent communication skills, both verbal and written
- Ability to work well on your own and also part of a team
- Strong phone etiquette and active listening skills
- Proficient in data entry with a high level of accuracy

- Microsoft Office 365 experiance is essential. (word/excel/powerpoint/outlook)
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience is essential

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

Job Type: Full-time

Pay: 26,000.00-32,000.00 per year

Benefits:

Free parking On-site parking Sick pay
Education:

A-Level or equivalent (required)
Experience:

customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person