Job Description

Role:

Customer Service & Sales Assistant (Full Time/Part Time)

Hours:

Monday - Friday, (20 - 35 Hours/Week)

Pay:

12.25 - 12.50 per hour

Location:

In-Person at Epic Militaria, Aberystwyth

Join Our Team as a Customer Services & Sales Assistant!

Are you a great communicator who enjoys helping customers and working with unique products? We're looking for a friendly, proactive individual to join our team at

Epic Militaria

in Aberystwyth!

We are accepting candidates who are looking for either Full Time or Part Time work.

Who We Are:

At Epic Militaria, we specialize in military and outdoor clothing, Military surplus, and historical re-enactment gear. We may be a small company, but our global customer base keeps us busy! Our workplace is welcoming, supportive, and full of exciting products to discover.

What You'll Be Doing:

Assisting customers with product queries and resolving issues over the phone and via email Taking orders over the phone and helping walk-in customers find what they need Handling returned products and ensuring orders are checked and sent to the warehouse for packing Work with our couriers to resolve issues quickly and effectively.

What We're Looking For:

Previous experience in a customer-facing role Strong verbal and written communication skills A keen eye for detail and the ability to solve issues independently An interest in our products--or a willingness to learn!

What We Offer:

A supportive team and a positive work environment Monday-to-Friday daytime hours (no weekends!) Company discounts on our products Freedom to wear your own clothing at work Additional holidays for years of service
If you're looking for a role where you can make a difference while working with interesting products, we'd love to hear from you!

Apply today and become part of the Epic Militaria family.

Job Types: Full-time, Part-time, Permanent

Pay: 12.25-12.50 per hour

Expected hours: 20 - 35 per week

Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Aberystwyth SY23 3JQ: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer Service: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person