Customer Success Manager

Remote, GB, United Kingdom

Job Description

If you love helping small business owners succeed, know your way around social media marketing campaigns, and can spot opportunities for growth, this could be the perfect freelance role for you.

About Million Dollar Sprint



We're the team behind Million Dollar Sprint, a coaching and execution programme that helps service-based business owners scale to 1m+ in revenue.

Our success has fuelled the launch of our

Offshore Virtual Assistant Service - 'Sprint VA'

built on our proven systems and strategies. In just over a year we've scaled from 2 staff to nearly 150 team members, serving 200+ clients, and we're still growing fast.

The Role



We're hiring a

Client Success Manager

to become the bridge between our clients and their Virtual Assistants. This is not a VA position, it's a strategic, client-facing, account management role.

Your focus will be on:

Running check-in calls with clients (via Zoom) Keeping clients engaged and supported through WhatsApp messages Helping clients shape and adjust their marketing strategy with their VA Spotting opportunities for upselling additional support packages Ensuring clients are satisfied, supported, and seeing results

What You'll Need



Experience in

social media marketing

and a good understanding of small business growth Proven ability to

build relationships

and manage client expectations Strong communication skills (written & verbal) Confidence in making strategic suggestions, not just taking notes Sales / customer service experience (upselling / renewals / account management) is essential

The Details



Freelance, remote role

16 hours per week

(4 hours per day, Monday-Thursday, during UK working hours)

20 per hour

50 bonus for each successful upsell

Ongoing role with room to grow alongside the business

Earnings:

20/hour (approx. 1,280/month)

plus bonuses

, with 2 upsells a week you'd be on track for around

1,680/month

.

Why Join Us?



You'll be working with ambitious business owners and a supportive, fast-moving team. This is a chance to play a key role in scaling a growing company, without being stuck in a traditional full-time job.

Interested? Apply now and let's talk about how you can help us support even more businesses to grow.

Job Type: Part-time

Pay: 1,400.00-1,800.00 per month

Expected hours: 16 per week

Benefits:

Flexitime Referral programme Work from home
Work Location: Remote

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Job Detail

  • Job Id
    JD3882389
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, GB, United Kingdom
  • Education
    Not mentioned